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As technology has become
more common in managing
many aspects of daily life, its
emergence in healthcare comes
as no surprise. “Consumers
are very clear about what they
want: convenient access to
what they seek, whenever they
want it, and at an affordable
price,” said Wassim Khawandi,
MD, medical director of Trios
Medical Group. “Healthcare
services are no different, so the
addition of Trios Urgent eCare
is our answer to that call.”
The new service officially
launched to the public in late
January after a 30-day trial
period offered exclusively
to Trios Health staff. Trios
Urgent eCare provides access
to a board certified medical
provider via telephone or
video chat services such as
FaceTime and Skype within
minutes, and for a flat fee of
$39—comparable to many
insurance co-pays.
Urgent eCare visits are
often completed within 30 to
45 minutes from initiation to
diagnosis. Sending in needed
prescriptions (no narcotics);
assistance with scheduling a
follow-up visit, if required; and
help finding a new primary
care provider are all part of
the service. In addition, a visit
summary is added to Trios
Medical Group patient records
immediately, alerting your
regular providers to the Urgent
eCare visit.
“This new service is not
intended to replace your pri-
mary care provider as your first
stop for health concerns or to
steer you away from a phys-
ical urgent care facility,” said
Khawandi. “It is truly designed
to conveniently fill a gap in
your ability to receive care
when an unexpected, urgent
need arises. This could occur
Make an Appointment Today
Call
509-221-5222
to schedule
a visit with Dr. Atwal.
Make an Appointment Today
Call
509-221-2449
to schedule
a visit with Sarah Hall.
Tegpal Atwal, MD,
has joined the Trios
Medical Group—
Gastroenterology
team to provide
patient care at Trios
Care Center at Vista
Field, located at 521
N. Young St. in Ken-
newick. He is accepting new patients.
Prior to joining Trios, Dr. Atwal prac-
ticed gastroenterology at Crossroads
Community Hospital in Mount Vernon,
Illinois. He completed a fellowship in
gastroenterology at Virginia Common-
wealth University in Richmond, Virginia,
and an advanced gastroenterology
fellowship in pancreatology at the
Mayo Clinic in Rochester, Minnesota.
Dr. Atwal is board certified in gastroen-
terology and internal medicine.
Genetic counselor
Sarah A. Hall
has
joined Trios Medical
Group—Oncology &
Hematology team.
She is accepting new
patients at her prac-
tice located at the
Trios Care Center at
Southridge, 3730 Plaza Way in Kenne-
wick (fifth floor).
From 2006 until now, Hall worked at
Kadlec Regional Medical Center as the
lead genetic counselor, and before that
she worked as a genetic counselor for
a number of organizations. She has also
volunteered as a research affiliate with
Fred Hutchinson Cancer Research Cen-
ter in Seattle. Hall is board certified in
genetic counseling and licensed by the
Washington State Department of Health.
Salil Rayjayer, MD,
has joined Trios
Health’s hospitalist
team to provide
dedicated care to
admitted patients
at Trios Southridge
Hospital.
Prior to joining
Trios, Dr. Rayjayer completed his
medical residency at Woodhull Medical
Center, New York University School
of Medicine in Brooklyn, New York.
He completed two years of surgical
residency at Harlem Hospital Center,
Columbia University School of Physi-
cians and Surgeons in New York, and
worked as a postdoctoral research
fellow at the Hofstra North Shore-LIJ
School of Medicine in Manhasset, New
York. He has also worked profession-
ally as a medical house officer and a
rotating house surgeon. Dr. Rayjayer is
board eligible in internal medicine.
Gastroenterology
Genetic Counseling
Tegpal Atwal, MD
Sarah A. Hall
Salil Rayjayer, MD
Hospital Medicine
Trios Medical Group Welcomes New Providers
when your primary care doctor
is unavailable, an urgent care
facility is either closed or the
trip is particularly inconvenient
for your current need, and the
issue does not require a costly
trip to the emergency room.”
Trios Urgent eCare
is available 24/7
Many of us have been faced
with a decision about whether
to visit the emergency room
in the middle of the night,
knowing it didn’t warrant that
level of care, but not wanting
to wait so many hours for other
options to become available.
Many have also experienced
a time when they were home
alone with their children, one
of whom needed to be seen
while their siblings were still
asleep, or we’ve felt too sick
to drive ourselves anywhere.
Trios Urgent eCare is available
24 hours a day, seven days a
week, from the convenience of
wherever you already are.
“We expect this service to
be very popular for a variety
of scenarios,” said Khawandi.
“Besides the convenience of
around-the-clock access to
basic urgent care services and
the logistical ease of receiving
that care, we also see the flat fee
being very helpful for people—
especially those lacking in
insurance coverage. You will
only pay $39 per visit, regard-
less of your coverage.”
Khawandi also added that
some insurance companies
may reimburse a portion of the
eCare visit fee for members,
but it is currently up to the
insured party to check on his
or her coverage and self-file any
claims as appropriate.
The convenience
of a virtual visit
What happens if you request
a Trios Urgent eCare visit and
the provider on the other end